Who are we?

Global softech solutions is an IT Consultancy company which provides the services worldwide to its customer. Our clientele is an individual professionals and different business organizations. Companies and individuals hired our services so do we outsource the projects likewise. We offer smart software-based solutions to companies, entities, and individuals worldwide that are in the domain of IT, Academic assistance, software, Apps and online consultancy.

Note:

Also, we would like to bring in your knowledge that we are extremely concerned about the customers and assured them for the best services intime. Our top priority is to satisfy the customer and address their grievances and reservation immediately, if there is. We have transparent way of working and we are very well reputed company having partner(s) & outsource companies all over the world.

    Order Placement Procedure

    • While placing the order, please fill up the complete form. In case of missing information, your order will not be processed.
    • We work on customer’s requirements, so give clear and comprehensive details for processing order successfully.
    • It is advised for customers to stay in touch with the company and to monitor the progress of the order.
    • The company will start processing the order once the order is being paid completely or subject to mutual agreement.
    • The work will be sent to the customer’s for review.
    • In case of any reservation or changes within the agareed conditions of the porposed project, we are responsible to make the changes after the feedback.
    • In case of false claims by the customer, the order will be cancelled.
  • In case of new requirements that The customer did not give earlier, additional payment will be charged.

Refund Policy

It is significant that you carefully undermine the refund policy to have complete information on the benefits and restrictions administered by our policy. We offer refunds just in extraordinary cases and determined conditions, definite as under:

Change of Mind

  • The client is qualified for a 100% refund before our IT Expert begin taking a shot at the undertaking.
  • If (under any conditions) you adjust your perspective and choose to suspend your venture with us in the wake of putting in your request, you can request a refund within one hour of placing your request. In such a scenario, 15% of the amount will be deducted as administration fee.

Delay in Project

Incase of delay in project, there must be a logical reason of delay else company is responsible to compensate upto 15% of total amount.

Refund Time Frame

  • Refunds must be guaranteed within 120 days of communication. Discounts asserted after the set period won't be engaged.
  • All the clients must note the cutoff time for asserting a discount at the request's hour.

Scenarios In Which Refund Will Not Be Given

  • In the event of data/ input/ project information was not fully provided and added later will not be entertained. Nonetheless, in special circumstances company has a right to consider the refund and it will be handled with a shared understanding and settle with fractional discounts or limits held for future projects.
  • The company won't be liable for any deferral from the customer's end.